Terms and Conditions for Users in India
9KBoss terms and conditions govern registration, account access, casino games, sports betting, bonuses, payments, KYC, security and responsible gaming controls. Users must read the current rules prior to account registration or service use. The version displayed on the website or Android app applies to account activity. Separate promotion rules, casino rules, sports betting rules and the Privacy Policy also apply to the relevant services.
In this article
Acceptance and Eligibility
Account registration confirms acceptance of the T&C, Privacy Policy, responsible gaming rules and conditions attached to the selected services. Continued account use remains subject to the current version of these documents.
Eligibility depends on age, location, identity and applicable law. Every applicant must meet the following requirements:
- meet the minimum age stated in the T&C and any higher local age requirement;
- provide accurate personal information and register only one account;
- use personal payment methods and identification documents;
- avoid restricted services in prohibited locations;
- follow applicable national, state and local laws.
The Promotion and Regulation of Online Gaming Act, 2025 prohibits online money games in India. The related Rules took effect on 1 May 2026. Registration, an active account, a foreign licence or access to a payment page does not provide permission for prohibited participation, payment processing, facilitation or promotion.
Account, Payments and Bonuses
The account holder remains responsible for login credentials, personal information and account activity. Passwords, OTP values, authenticator keys and recovery codes must remain private.
KYC checks can cover identity, age, address, payment ownership and source-of-funds evidence. False details, edited documents, third-party payments and incomplete records can trigger account restrictions.
The active Cashier and promotion section display current payment limits, processing rules and bonus eligibility.
| Area | Main Condition |
|---|---|
| Deposits | Use a personal payment method and remain within the Cashier limits |
| Withdrawals | Complete requested KYC, pass payment ownership checks and use an eligible cash balance |
| Transaction details | Enter the correct UPI ID, bank information, wallet address, asset and network |
| Payment fees | Check bank, wallet, Cashier and blockchain charges prior to confirmation |
| Welcome offer | Activate the selected promotion and meet its deposit, wagering, casino game, stake and expiry rules |
| Recurring rewards | Check eligibility separately for recharge, cashback, referral, Lucky Wheel and VIP offers |
A completed deposit does not guarantee bonus credit. Missing activation, excluded payment methods or a deposit below the stated minimum can block promotional funds. Bonus withdrawals remain subject to the applicable wagering and balance conditions.
Payment processing depends on the provider, bank, blockchain and account-security checks. Users remain responsible for the transaction information entered in the Cashier. Confirmed cryptocurrency transfers remain irreversible.
Casino Games and Sports Betting
Casino rounds follow the rules displayed for each game. Sports bets follow the selected betting market, accepted odds, match status, settlement source and void conditions.
Users should check all details prior to confirming a stake. Casino and sports betting results do not guarantee profit. Interrupted rounds, suspended betting markets and cancelled matches follow their applicable settlement rules.
Round IDs, bet IDs, server records and provider data support dispute checks. Users can submit a disputed casino round or sports bet through live chat or the current contact form. The request should include the account ID, relevant reference, stake information and a safe screenshot.
Prohibited Conduct and Responsible Gaming
The T&C prohibit activity that affects account security, payment integrity, fair participation or legal compliance. The service can investigate suspicious account and transaction activity.
Prohibited conduct includes:
- creating duplicate, shared, transferred or false-identity accounts;
- registering or participating below the required minimum age;
- using another person's payment method or identity document;
- colluding with other users or manipulating casino games, betting markets or promotions;
- using prohibited scripts, bots, automation or technical interference;
- abusing bonuses, referrals, chargebacks or payment reversals;
- laundering funds or hiding the source, owner or destination of a transaction;
- bypassing geographic restrictions, security checks or self-exclusion controls.
A breach can result in the measures stated in the T&C. These measures include bonus cancellation, additional verification, transaction checks, account restrictions, suspension or closure.
Responsible gaming options include deposit limits, session controls, cooling-off and self-exclusion. Registering another account to bypass an active restriction breaches the account rules.
Privacy, Liability and Disputes
The Privacy Policy explains how the service processes and retains registration details, device information, KYC documents, payment records, account activity, support messages and security logs.
Users remain responsible for their device, internet connection, login security, payment instructions and account decisions. The service does not guarantee uninterrupted access, immediate payment processing, bonus eligibility or winnings. External payment and casino providers apply their own technical and transaction controls.
A dispute request should contain the account ID, event or transaction details, relevant reference, requested resolution and supporting evidence. The complete T&C state the applicable complaint procedures, deadlines and governing provisions.
Changes, Closure and Support
The service can update its rules after legal, security, commercial or technical changes. The relevant page displays the current version and effective date.
Account closure requires a request through Support. The team checks identity, eligible balances, pending transactions, disputes, bonus status and applicable data-retention duties. Self-exclusion follows a separate responsible gaming process.
Support handles requests related to accounts, KYC, payments, bonuses, casino games, sports betting, closure and responsible gaming. Agents do not request passwords, OTP values, UPI PINs, wallet seed phrases or remote access to a user's device.
Frequently Asked Questions
Who must follow the terms and conditions?
Visitors and registered users must follow the current rules that apply to accounts, payments, bonuses, casino games, sports betting, privacy, security and responsible gaming.
What happens after a breach of the account rules?
The service applies measures stated in the T&C. These can include additional verification, bonus cancellation, transaction checks, account restrictions, suspension or account closure.
Do bonus funds have separate conditions?
Each promotion has its own activation, deposit, wagering, casino game, stake, expiry and withdrawal conditions. Users should check the active promotion terms prior to participation.